Dear Sir / Madam,

Thank you very much for your message. Below you will find more information about the response time. This depends on the type of question you asked.

Did you ask a question in the 'Other' category: the response time depends on the nature of your question, but in principle as soon as possible.

If your question is about donating archive material: you will receive a response from us as soon as possible.

Is your question about collaboration, resistance, persecution of Jews, hiding or forced labour: due to the many requests for information that reach us, it may take longer to answer your question than desired. The questions are dealt with in order of receipt. At the moment you should take into account a response time of at least ten weeks.

We hope for your understanding.

Sincerely,
NIOD Institute for War, Holocaust and Genocide Studies

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